Food Services Supervisor

  • Role: To provide an effective service within the lounge/restaurant whilst maximising guest satisfaction
  • Salary: Rate of pay is negotiable
  • Location: Malone Road, Belfast
  • Closing Date: 23/11/2018

Responsibilities

  • To ensure that the lounge/restaurant and associated areas are clean, tidy and well presented at all times.
  • To ensure that staff are adequately skilled and trained in service and presentation.
  • To improve profitability by ensuring staff "Upsell" at every opportunity.
  • To check function sheet and department diary to ensure awareness of the day’s business and any changes.
  • To ensure a high standard of personal hygiene and appearance for self and staff.
  • To be accountable for lounge/restaurant stock, to stock-take and report any discrepancies.
  • To deal with customer complaints as and when they arise.
  • To comply with all relevant legislation e.g. Fire, Health & Safety, Food Hygiene etc.
  • To maintain wage percentage at an acceptable level.
  • To train and develop staff as appropriate.
  • To direct, organize, motivate and control the work of staff within your department.
  • To develop and maintain standardized policies, procedures and checklists within the Lounge / Restaurant.
  • To attend training sessions as and when required.
  • To ensure the correct billing procedures are adhered to.
  • To be familiar with all hotel services and facilities.
  • To carry out any other duties that might reasonably be requested from time to time.


Requirements

At least 6 months previous similar experience is preferred. 
Excellent customer service skills are essential.



Please email the completed form (editable on PC) to hr@wellingtonparkhotel.com.
Application form is editable on PC/Mac once downloaded from link provided.

Best Rates Direct Guaranteed

Breakfast Included in Rate

On-Site Parking Free When You Book Direct

Free Cancellation Up to 24hrs prior